With the outbreak of this Corona COVID-19 infection disease more workers/staff like to stay at home. This also include students of all age to avoid any contamination at school/college or work place. In such situation, it become very important to stay in touch with your colleagues or educational institute via remote video meetings or distance […]
A Good Call Center Versus A Bad Call Center.
A well-run call center doesn’t happen by accident. Good people need good planning and execution to result in high-performing and revenue-generating call centers. This article will examine and compare between a good and bad call center. Let’s look first at bad or poorly planned call center characteristics.