aBOUT US
Leader in Cloud Call Center
The call center industry is the frontline of customer experience. As technology advances and customer expectations soar, skilled professionals are crucial in delivering exceptional service and building lasting relationships.
Customer Experience Solutions for Verticals
XCALLY's Artificial Intelligence solutions
XCALLY integrates the most innovative artificial intelligence technologies to improve the customer experience
Interact with customers through WhatsApp
XCALLY Instant allows you to interact with your customers through the world's most used and popular social channel.
XCALLY's Video Collaboration
XCALLY's omnichannel suite is a solution that enables companies to offer personalised video experience with their customers.
Experience Open Channel tools
Open Channel is the XCALLY feature that allows you to integrate new communication channels in customised manner.
Workforce Management software
XCALLY has developed human resources management software to help companies plan, manage and track employee work.
WebRTC Softphone
By using the included WebRTC softphone, your agent can make phone calls directly through their browsers, without any additional hardware phone or external softphone application.
Motion Agent experience!
Everything your Agents need in a clean and intuitive web interface! Agents can immediately start managing interactions from different channels due to the ease of use.
customizable live wallboard
The latest addition to QueueMetrics' Monitoring Suite, the customizable wallboard system allows you to create live wallboards that are tailored to the specific information you need.
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Founder & Consultant Customer Experience
Customer Success Manager
Chief Revenue Officer
