Cloud Call Center UAE | Xcally Omni Channels Contact Center | Asterisk Queuemetrics | Yeastar Call Center

aBOUT US

Your Expert Partner for Enterprise Telephony & Contact Center Solutions

Cloud Move, a team of seasoned experts in enterprise telephony and contact center solutions, we deliver tailored unified communication and call center deployments for businesses of all sizes – from 10 to over 1000 users, across multiple locations.

1

Deliver exceptional customer experiences across all channels: Voice, SMS, Social Media, Web Chat, Email, and WhatsApp, all within a single, powerful platform such as Xcally.
2

Microsoft Teams Voice Direct Routing & Zoom Phone BYOC - Bring Your Own Carrier Solutions with our certified SBC Anynode & trained professionals.
3

Seamlessly integrate with industry-leading CRM platforms like Microsoft Dynamics 365, Salesforce, Zoho, and HubSpot to gain a comprehensive view of customer interactions

Reasons to Choose us

exceptional service & reliability

In Cloud or On-Premise

Deploy Your Way: On-Premises or Cloud – The Power is Yours. Choose the deployment model that perfectly aligns with your business strategy and infrastructure.

Crystal Clear Voice

In Cloud, we are partners with Microsoft Azure & use AE region. We work with Etisalat & DU for PSTN & strictly follow the local regulatons.

24/7 Live Support

Access expert assistance anytime, anywhere. Our 24/7 live support ensures prompt solutions, enhancing customer satisfaction and trust in your brand.

Agents & Supervisor Training

Our team will train team lead, line manager and operational staff on all core KPI reports & analytics of the platform to drive the performance & higher ROI.

Custom Integration

We believe that every business is unique and has various needs; our solutions is integrable with any CRM, ticketing system, & ERP

Security & Compliance

Ensuring data protection, confidentiality, and adherence to regulatory standards. Protecting both customers and businesses

Cloud Move Customer Experience Solutions

Cloud Call Center UAE
E-commerce
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A combination of customer service solutions at Cloud Call Center UAE enables UAE businesses to achieve top-level service quality which strengthens loyalty and sales figures.....
Cloud Call Center UAE
Transport
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Cloud Call Center UAE provides transport vehicle towing customer services that help UAE businesses deliver immediate and dependable roadside help and towing services to clients.
Cloud Call Center UAE
Cold Calling
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The cold calling solution of Cloud Call Center UAE provides specialized services to banking, telecom and real estate industry organizations.
Cloud Call Center UAE
Courier & Logistics
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Through our services at Cloud Call Center UAE our company provides enhanced courier and logistics optimization solutions for companies conducting deliveries across the UAE.
Cloud Call Center UAE
Services Booking
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XCALLY is the ideal solution for companies wishing to digitise and automate the booking of appointments, reminders and services from an omnichannel perspective.
Cloud Call Center UAE
Healthcare
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XCALLY’s healthcare solutions are designed to optimise hospital operations and improve patient care, while maintaining data security as required by industry regulations.
Cloud Call Center UAE
XCALLY's BPO
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Business Process Outsourcing (BPO) solutions have become essential for companies wishing to improve operational efficiency and offer high quality customer service.
Cloud Call Center UAE
Financial Services
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services require efficient management and flawless communication with customers. With XCALLY’s solutions, you can leverage omnichannel tools that guarantee security, robustness, efficiency and automation of the most repetitive processes.

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