Cloud Call Center UAE | Cloud Phone System | Omni Channels Contact Center



Workflow automation and real-time synchronisation

XCALLY enables full integration with Salesforce, the world’s leading CRM, for effective lead, opportunity and customer management. All interactions on XCALLY channels – calls, chats, emails – are automatically synchronised with Salesforce in real time.

In this way, contact data are always up-to-date and agents have a 360° view of leads and customers to offer a personalised service.