Cloud Call Center UAE | Cloud Phone System | Omni Channels Contact Center

At Cloud Move, we are dedicated, to safeguarding the privacy and confidentiality of our customer’s data. Our Privacy Policy details how we gather, utilize, share and safeguard the information acquired throughout our operations.

Data Collection;

We obtain data directly from customers during their interactions with our call center services. This data may encompass,. Is not restricted to;

 Name

 Contact information (like phone number, email address, mailing address)

 Account particulars

 Payment specifics

Utilization of Data;

The gathered data is utilized to furnish personalized services to our customers.

Data may be employed for invoicing purposes, customer assistance. Enhancing our services.

Additionally we might use the data to inform customers about updates, promotions or crucial notifications concerning our services.

Information Disclosure;

We do not sell, exchange or lease customer information, to parties.

Nevertheless we might reveal information under these circumstances;

 To service providers aiding us in business operations and service provision.

 When mandated by law or legal procedures. When safeguarding either our rights or those of others.Data Protection;

We have in place the organizational safeguards to protect the personal data we gather.

Only authorized personnel, with a need are granted access to data.

Consent;

Customers who utilize our call center services are giving their consent for the collection, usage and disclosure of their information as outlined in this Privacy Policy.

Retention;

We keep information for long as needed to fulfill the purposes specified in this Privacy Policy unless there is a legal requirement or permission for a longer retention period.

Privacy Policy Updates;

Our Privacy Policy may be revised periodically to reflect changes, in our procedures or legal obligations. We recommend customers check this Privacy Policy regularly for any updates.

Get in Touch;

If you have any queries or concerns regarding our Privacy Policy or data practices please reach out to us at in**@cl********.com

By using our services you confirm that you have read and comprehended this Privacy Policy and consent to its terms and conditions.