Voice communications for the collaboration era
Zoom Phone
Cloud VoIP Services powered by AI
Zoom Phone
Keep your business connected in new ways with Zoom Phone
Feel confident
Enable seamless reliable communications, with an easy-to-use, AI-powered, phone system built with security from the start.
Optimize the way you work
Reduce friction across workflows with a unified platform for phone, chat, meetings and more powered by AI across desktop and mobile devices.
Simplify management
Get onboarded faster, easily manage users and permissions, and monitor service performance with our centralized admin portal.
Support for 99.999% SLA
Have an extra-level of confidence in your phone with enterprise-grade uptime.
Gartner
Gartner®, a company that delivers actionable, objective insight to executives and their teams has named Zoom a Leader in the 2023 Magic Quadrant™ for UCaaS, Worldwide.
Modernize and supercharge your business phone communications with AI at no additional cost
Post call summary & next stepsRequest a post-call summary from Zoom’s AI Companion so you can focus on the conversation and do your best work, instead of taking notes.
Voicemail task extractionExtract tasks from voicemails so you can easily and efficiently get caught up and understand next steps without going through every voicemail.
Voicemail prioritizationPrioritize urgent voicemails to help you organize your day, your work, and your valuable time.
Team SMS summary threadProvides a concise overview of Team SMS threads in PowerPack so you can quickly catch up after time away from your phone.
Global Phone Coverage
Zoom Phone was built for the cloud on a single communications network, designed with resiliency in mind.
Secure Communications
Zoom Phone supports secure voice calls across all supported devices. Whether you are using our desktop or mobile cloud phone software, have confidence with standards-based SIP over TLS 1.2 and Advanced Encryption Standard (AES) 256-bit GCM for calling.
Trusted Architecture
Zoom Phone aligns with major standards and certifications, regardless of whether you are calling, provisioning, or managing your environment.
Provider Exchange Cloud BYOC (Bring Your Own Carrier)
Provider Exchange enabled through enhanced cloud peering provides discoverability and a simple self-service experience when selecting your preferred provider.
On-premises BYOC
Want to keep your existing phone carrier for PSTN access to connect to Zoom Phone? Zoom Phone provides flexible options to keep your PSTN connectivity with your current provider. Cloud peering and premises peering offer options to tailor your enterprise cloud phone to your environment.
Let's Start Today
Built for integrated workflows
Boost collaboration with advanced team chat capabilities – send 1:1 or group messages, share files, search conversations for relevant information, and more.
Reduce friction across workflows with tight integrations with your third-party apps like Microsoft, Google, Salesforce, and more.
Improve call management with call queues, team SMS, and analytics with PowerPack.
Elevate your customer experience with Zoom Contact Center omni-channel customer interactions and Zoom Revenue Accelerator conversation intelligence.
