Cloud Call Center UAE | Xcally Omni Channels Contact Center | Asterisk Queuemetrics | Yeastar Call Center

aBOUT US

Your Expert Partner for Enterprise Telephony & Contact Center Solutions

Cloud Move, a team of seasoned experts in enterprise telephony and contact center solutions, we deliver tailored unified communication and call center deployments for businesses of all sizes – from 10 to over 1000 users, across multiple locations.

1

Deliver exceptional customer experiences across all channels: Voice, SMS, Social Media, Web Chat, Email, and WhatsApp, all within a single, powerful platform such as Xcally.
3

Microsoft Teams Voice Direct Routing & Zoom Phone BYOC - Bring Your Own Carrier Solutions with our certified SBC Anynode & trained professionals.
2

Seamlessly integrate with industry-leading CRM platforms like Microsoft Dynamics 365, Salesforce, Zoho, and HubSpot to gain a comprehensive view of customer interactions

Reasons to Choose us

exceptional service & reliability

In Cloud or On-Premise

Deploy Your Way: On-Premises or Cloud – The Power is Yours. Choose the deployment model that perfectly aligns with your business strategy and infrastructure.

Crystal Clear Voice

In Cloud, we are partners with Microsoft Azure & use AE region. We work with Etisalat & DU for PSTN & strictly follow the local regulatons.

24/7 Live Support

Access expert assistance anytime, anywhere. Our 24/7 live support ensures prompt solutions, enhancing customer satisfaction and trust in your brand.

Agents & Supervisor Training

Our team will train team lead, line manager and operational staff on all core KPI reports & analytics of the platform to drive the performance & higher ROI.

Custom Integration

We believe that every business is unique and has various needs; our solutions is integrable with any CRM, ticketing system, & ERP

Security & Compliance

Ensuring data protection, confidentiality, and adherence to regulatory standards. Protecting both customers and businesses

Cloud Move Customer Experience Solutions

E-commerce

Customer service across omnichannel voice, WhatsApp, Web Chat, Facebok & Instagram

Transport

Enhance roadside assistance by offering 24x7 call center with 99.999 uptime

Cold Calling

AI Cold Calling Banking, Telecom, Real Esate & Debt Collection.

Courier & Logistics

Enhance the delivery process by automating outbound calling for address verifications

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